Shabiki Support 

If you need help with various issues related to the platform, our Customer Support will come to your rescue

At Shabiki, we are committed to providing the highest quality service to our users. To better utilize the functionality of our site, get answers to your questions, and resolve any difficulties, we offer several options for contacting our experts. Shabiki contacts you can choose yourself and make an inquiry according to the chosen channel.

Communication OptionContact InformationAvailability
Email[email protected]24/7
Live chatOn the websiteRound the clock
Shabiki customer care number+254 703 163 16324/7

If you feel that the speed of response by the chosen method is not fast enough, please choose another communication option. Due to heavy workloads, some communication options may not work as fast as normal.

Email

To get help or advice from the Shabiki support team, you can use our email service. Write an email to [email protected], describe your problem or question in detail, and our support team will answer you as soon as possible. We work around the clock to provide you with maximum comfort and timely resolution of any issues.

Live Chat

To quickly get help from the experts at Shabiki online casino, use our 24/7 live chat service. Describe your problem or question and one of our operators will get back to you instantly to help.

Shabiki Helpline Number

For verbal advice from Shabiki experts, you can call +254 703 163 163 163. Our operators are available to assist you around the clock. Communication is available in English so that you can get accurate and clear answers to your questions.

List of issues that can be resolved with Shabiki support

Shabiki cares about the comfort of its customers. We are ready to help you with any questions, be it registration, verification or account deletion. Find out what questions we also help you solve:

  • Financial questions: Issues related to deposits, withdrawals, and account balances.
  • Registration/Log In/ Verification: Assistance with creating an account, logging in, or recovering passwords.
  • Technical issues: Help with any technical difficulties you may encounter on the site.
  • About bonuses and promotions: Information on how to claim and use bonuses and promotions.
  • Jackpots questions: ask any questions you may have about our generous jackpots.
  • Consultations on the use of the site functionality: Guidance on how to navigate and use different features of the site.
  • Others: Any other questions or concerns not listed above.

We wish you good luck playing on the site and hope you experience no problems using its functionality. Don’t forget to register to receive a welcome deposit bonus of 100% up to Ksh2,500.